Notation based on the Act on Specified Commercial Transactions

Distributor DENIS Tokyo Co., Ltd.

Operation Supervisor Name Yuji Uemura

post code
1500001

Address 6-20-10 Jingumae, Shibuya-ku, Tokyo MIYASHITA PARK SOUTH 2F 20500

Description of fees other than the product price [Shipping fee] [Transfer fee] [Cash on delivery fee] will be borne by the customer.
[About shipping to Okinawa and remote islands]
If you purchase a product with free shipping indication, you cannot calculate the shipping difference on the payment screen.
We will inform you of the amount including the difference shipping fee later.

Defective product/discrepancies in content Only in cases where a defect from the initial stage or discrepancies in content are recognized, we will exchange the product for an equivalent product.
* However, we will refund only if there is no stock. Learn more here

Sales quantity The product is limited to stock. If the item you ordered is out of stock, we will contact you.

Delivery time It will be shipped within 5 business days after the order is placed.
In addition, please understand that there may be delays in shipping due to reasons such as when it is necessary for our store to confirm the details of your order, during the year-end and New Year holidays, summer holidays, etc., or due to a large number of orders. Also, please note that it may take some time before delivery due to unavoidable reasons.

Payment method We support the following payment methods.
• Credit card payment (lump-sum payment only)
• Apple Pay
• Google Pay
• Amazon Pay
• PayPal
See here for details.

Receipts *Receipts cannot be reissued, so please keep them in a safe place.
A "delivery note and receipt" will be enclosed with the ordered product.
If you wish to change the address to a company name, please enter the company name in the "Company name (optional)" field in the delivery address entry field.
* When paying by cash on delivery, you can use the "delivery company receipt" attached to the delivery slip when the ordered product arrives as a receipt.

About Returns and Exchanges When the product arrives, please check that it matches your order. If there is a defect in the delivery content (different from the order content, damage during delivery, defective product, etc.), we will replace it at our expense. Please note that we do not accept any returns or exchanges due to customer's convenience.
(Reasons such as "not what I imagined" or "wrong order" are subject to the customer's convenience.)
For cancellation, please refer to here .

Sorry to trouble you, but please contact us by e-mail from CONTACT (inquiry form) within 5 business days after the product arrives. Please note that if we do not hear from you, we will not be able to accept your order.

Service name
DENIS ONLINE SHOP

telephone number
03-3476-6488

public email address
info@denis.jp

homepage address
http://www.denis.jp/